FAQs

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Can I drink Hype Energy before exercise?

Hype Energy makes you more focused, energetic and increases your concentration. This makes the drink ideal for physical activity, but also for the next important exam or if you want to dance the whole night through.

How does Hype Energy work?

The caffeine in Hype Energy provides you with an energy boost. Vitamin B6 and vitamin B12 make you more focused and efficient in the long run. Thus you will be provided with the necessary power in every situation.

Does Hype Energy make me more awake?

Hype Energy increases your concentration and gives you energy whenever you need it.

How much caffeine is in Hype Energy?

Hype Energy contains 32mg of caffeine per 100ml. Thus, a can of Hype Energy holds just as much caffeine as a cup of coffee.

Can you drink too many Hype Energy drinks?

Hype Energy contains caffeine, which should not be consumed in unlimited quantities. However, in a can of Hype Energy is the same amount of caffeine, as in a cup of coffee.

Who shouldn't drink Hype Energy?

Hype Energy is not suitable for children, expectant or breastfeeding mothers.

Is Hype Energy vegan?

Hype Energy contains no animal-derived ingredients and is vegan.

Is Hype Energy gluten free?

Yes, it is also dairy and lactose free.

Which ingredients does Hype Energy contain?

Detailed information on the ingredients can be found in the product description and on the can itself.

I am diabetic, can I drink Hype Energy?

There are no restrictions or official information. However, we recommend to consult a doctor before consuming Hype Energy.

What is the age restriction for Hype Energy?

There is no official restriction on the consumption of energy drinks, but we don’t recommend to drink Hype Energy to children under the age of 16 years.

Which allergens does Hype Energy contain?

Hype Energy is gluten, lactose and dairy free and also suitable for vegans.

Is Hype Energy harmful / unhealthy?

All ingredients in Hype Energy are harmless in modest amounts.

Where can I find a voucher code?

Subscribe now to our newsletter and do not miss any discount promotion!

When will you launch other flavors?

We look forward to introducing you to new flavors in a few months!

How sustainable is Hype Energy?

Our packaging box is 100% recyclable and contains no plastic. In addition, our products are not transported by plane, which saves large quantities of CO2.

Where do you ship?

We ship to Germany, Austria and Switzerland.

How long does shipping take?

A standard delivery within Germany takes on average 2-3 working days, but it can take longer in other countries.

How much does shipping cost?

We offer free shipping to Germany and Austria. However, shipping to Switzerland costs € 19.90 and is free for orders over € 110.

How can I track my order?

You will get the tracking link in an email once your order will be shipped.

How can I change my delivery address?

If you would like to change your address for an order that has already been placed, please send an e-mail as soon as possible to order@hypeenergy.de. Unfortunately, we can’t guarantee that the order will be shipped to the new address.

How can I cancel my order?

If you would like to change your address for an order that has already been placed, please send an e-mail as soon as possible to order@hypeenergy.de. Unfortunately, we can’t guarantee that the order will be shipped to the new address.

Can I send back my order?

Of course, you can return an unopened Hype Energy box within 14 days and get a full refund. However, if the seal is no longer intact because the package has already been opened, we can no longer accept your return as we can no longer guarantee by opening the box that our drinks have been protected from the sun.

What happens if I refuse a package?

A refuse of the package if not a revocation. A refusal of acceptance will incur costs that you bear as a recipient. These consist of processing fees and postage for the outward and return shipment to the respective country. The free shipping is not applicable in this case. The order will be canceled after receiving it in the parcel center and the purchase amount will be refunded using the same method of payment minus shipping and handling charges. This also applies if the recipient has indicated an incorrect, invalid or undeliverable address.

What can I do if I do not like Hype Energy?

Please contact us if you do not like the drink and we will find a solution.

What happens if my item arrives damaged?

Although we try to prevent any damage to your goods during the transportation, it is still possible that the problem will occur.

Please do not accept the parcel and contact us as soon as possible via our email address order@hypeenergy.de, so that we can send you your new package as fast as possible.

If you already have accepted the package and products are damaged, please contact us via email and send us also pictures of the damage. It is important that you contact us within 2 days after receiving the goods with these pictures.

Just write us a short message to order@hypeenergy.de and add about 2-3 pictures. Our team will check all details as soon as possible and contact you.

What are the payment options?

You can pay by credit card, Paypal or with Paysafecard.

How do I know that my payment has been received?

You will receive via e-mail an order confirmation with your invoice.

Does the price already include a bottle deposit?

No, the price does not include a deposit, so you should return the empty cans at a deposit return point.