Cancellation Policy

Cancellation Policy

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (DVJC GmbH, Bayerstraße 69, 80335 Munich, order@hypeenergy.de) of your decision by means of a clear statement (e.g. a letter sent by post, fax or e-mail) to revoke this contract. Please state there also your full name, order number and the reason for your revocation.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
You can only return the goods if the inner Hype Energy box is unopened and undamaged. The seal must be intact, as we can’t guarantee by opening the box that our drinks have been protected from the sun at all times.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us

DVJC GmbH
c/o Ingram Micro CFS E-Business GmbH
Kölner Str. 10
48163 Münster
Germany

without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Cancellation form

If you want to withdraw your contract, please fill out this form and send it back to us to DVJC GmbH, Bayerstraße 69, 80335 Munich.

Email address: order@hypeenergy.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*): ______________________________________________________________________________________________________________

(Name of the product, order number and price):

_______________________________________________________

Ordered on (*)/received on (*): _______________________________________________________

Name of the customer(s) (*) : _______________________________________________________

Address of the consumer(s):

_______________________________________________________

_______________________________________________________

_________________________________________

Signature of the consumer(s) (only if paper sent):

_______________________________________________________

Date____________________________________________________

(*) Cross off the inapplicable.

 

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